How can I reserve a party?

Parties are booked on a first come, first serve basis. When a party date and time has been selected, a $100 deposit is necessary to secure your reservation. The deposit is non-refundable and is required at time of booking. The balance is due on the day of your party.

We suggest booking parties at least 4-6 weeks in advance.

What forms of payment do you accept?

At this time, we accept Visa, MasterCard, Checks, Money Orders and cash.

Are gratuities and taxes included in the listed prices?

No, we add a 15% gratuity, along with the current sales tax to your final party cost.

Where are the parties held?

At this time, our parties are held on the premises of Jubilee Creations Inc.

May I bring my own cake or cupcakes?

A minimal service charge is applied when you bring your own cake. The fee covers the cost of themed plates and napkins; serving and clean up of the cake. Sorry, no cupcakes allowed.

What time can I have my party?

We will work to accommodate your schedule. Currently we are hosting Parties on Saturdays, Sundays and during school vacations.

What ages are your parties for?

Our parties are for guests three and up. The birthday child is the exception and may be younger.

How long are the parties?

Most parties are 1 ½ hours in length. Some may run a bit over depending on number of guests and age.

For an additional charge you can extend your time.

What happens if I cancel my party?

If a party is canceled you will lose your non-refundable deposit.

What happens if there is inclement weather or an illness?

In the case of severe weather Jubilee Creations Inc. reserves the right to RESCHEDULE your party. Every effort will be made to reschedule. If YOU choose to cancel your party and/or the services of Jubilee Creations Inc. at that time, please remember, your deposit is non-refundable. If the guest of honor becomes ill, we will gladly work with you to choose an alternate date for your party, based on availability.

Should new invitations be necessary, there will be an additional charge.

Do you have a minimum or maximum number of guests?

Parties have a minimum of 8 or 10 guests depending on the theme choice. If less than the number allowed attend your party, you are still charged for the minimum number of quests. Maximum attendance for most parties is 16-20 children, including the guest of honor.

Are invitations included?

Custom invitations are included. They are personalized and theme coordinated. Invitations CANNOT be printed until your deposit has been received.

What should the children wear?

All children should dress comfortably. For themes including dress-up; costumes are designed to be worn over the child’s own clothes. The children DO NOT get undressed. We do suggest that the girls wear sleeveless tops or a leotard.

Will there be make-up/face paint/tattoos?

All parties include some type of application. Specific choices are listed with each theme description.

When do you require the final R.S.V.P. count?

Jubilee Creations Inc. will determine your party’s R.S.V.P. date prior to printing your invitations. You must contact us within 2 days of that date to provide the exact guest count with proper spellings of names for your event. This information is used to schedule the appropriate number of hostesses, plan crafts, personalization’s and the advance cost of preparing for your party.

Please do not call with guest cancellations after this date as you will be charged for your final count/names already provided.

If a child does not show up do I still have to pay for that child?

Please remember, you will be charged for the final headcount you gave prior to the party, regardless of a child not showing.

May a guest replace another guest who has cancelled after the final names and count have been provided to Jubilee Creations Inc.?

Unfortunately not; we promptly prepare and personalize our parties based on the information given prior. Whenever possible we will accommodate children added after the final guest count has been provided.

An added guest does not replace a no show or cancellation. You will be charged the additional guest cost.

What happens if a guest has a food allergy?

It will be your responsibility to check for food allergies. Should any of your guests have food allergies, we will try our best to be accommodating. If a guest should have severe allergies, we recommend that either you or the child’s parent provide an alternate menu for that child.

Do adults stay during the party?

Parents and other adults are always welcome to stay and enjoy the festivities. We do ask that observers do not sit at the areas designated for the party guests. We also, kindly request your assistance in keeping the noise level down so the children are not distracted, and are able to hear the Party Hostesses give directions.

Can siblings of the guests stay?

Please remember our party hostesses are there to cater to the birthday child and their guests ONLY. Please consider the feelings of the smaller siblings who are not on the guest list as they will not be permitted to participate in the party's festivities. It is the parents responsibility to keep smaller siblings from the designated party areas. Parents must supervise smaller siblings at all times to ensure their safety.

What happens if a guest arrives late?

Because our parties are based on a schedule, they work best when all guests arrive on time. Those guests coming late may join the party at whatever point it has progressed to.

Who takes care of a guest if they become ill, are a behavior problem or do not want to participate?

Good behavior is always promoted, but it's your responsibility to monitor and take charge if a child is not behaving, becomes ill, or does not wish to participate.

Parking

There is a public parking lot behind our store, along with store front parking on the street.

Damage/Loss of Inventory

In the event of damage or loss of Jubilee Creations’ inventory acquired during party; the financial responsibility lies entirely on the client.